Full-time

This is a full-time non-remote position that requires both technical acumen and excellent communication skills.

Location: Sunny Greater Los Angeles

We are a data-driven chip related startup with a high growth potential, looking for a loyal, multi-hat experienced and talented Administrative Assistant with experience in managing busy calendar and heavy phones, keeping call sheet, scheduling meetings, making travel arrangements, preparing itineraries; prepare and tracking expense reports; aid[ng in preparing & proofreading presentations; Handling internal and external communications; Tracking and organizing materials on current projects with amazing career growth

Job description:

Annual salary of $35,000 to $45,000, plus starting benefits

ESSENTIAL JOB DUTIES:

• Assist with maintaining the master schedule to ensure meetings/trainings/workshops are reserved, organized and the facilitator’s needs are met as it pertains to location set up.
• Assist with scheduling, confirm appointments and process documentation.
• Assists in coordinating new intakes, upload paperwork to the appropriate departments.
• Responsible for creating and updating program Intake Packets and creating charts/files.
• Ensures all incoming clients are greeted and telephone calls are properly handled in a professional and timely manner.
• Ensures HIPAA standards are met when clients sign in for scheduled appointments.
• Attends to the waiting room and waiting room activities, and ensures safe and respectful behaviors are promoted in the area and cleanliness is maintained.
• Receives and channels all telephone calls to designated DV Therapy employees and notifying employees when visitors and/or clients arrive.
• Practices effective teamwork and maintains a professional and positive image. Offers and accepts help when needed.
• Utilizes electronic mail extensively for communication purpose.
• Assist in making sure all documents have been uploaded before shredding.
• Utilizes word processing, databases, and/or spreadsheet software to store, edit, format, print and revise letters, memos, statistical tables, reports questionnaires, forms, labels and other related material.
• Assist in auditing charts and checklists as requested.
• Perform related functions or other duties as assigned.

QUALIFICATIONS:

• High School Diploma or GED.
• Minimum of 1-year reception/clerical experience required.
• Spanish speaking required.
• Experience answering multi-line inbound calls.
• Professional working manner with excellent phone etiquette and strong customer service orientation.
• Adheres to the department policies around confidentiality, HIPAA and clients’ rights.
• Possess excellent verbal and written communication skills.
• Energetic personality who is able to handle a variety of tasks.
• Microsoft Word, Excel and Outlook proficiency.
• Possession of a valid California driver’s license, car insurance and ability to drive.
• General working hours are Monday – Friday 8 am to 6pm. Possible early end time on Fridays

Schedule: 8-hour shift

Education: High school or equivalent (Preferred)

Experience: Reception/clerical: 1 year (Preferred)

Work Location: One location

Salary: $41,600 to $45,760 Compensation is based on experience and expertise.

Benefits

• cashless stock options
• Climbing the ladder fast
• 401K
• Health- Vision and Dental when company reaches 10 full-time staff