This is a full-time non-remote position that requires both technical acumen and excellent communication skills.

Location: Sunny Greater Los Angeles

We are a data-driven and chip manufacturing related startup with a high growth potential, looking for a loyal, multi-hat experienced energetic, exceptional and talented Chief Operations Officer to take this great opportunity to help us grow efficiently

Job Overview

As COO, you will be responsible for building the Operations’ Department from scratch, overseeing the day-to-day operations of our entire company including the manufacturing, the IDM, our Academy, our satellites etc. to ensure the efficient functioning of our organization. You will play a critical role in guiding our strategic operations and driving the company’s growth and success. The Chief Operating Officer will report to the Chief Executive Officer.

Responsibilities and Duties

• Strategic Leadership – Collaborate with the CEO and executive team to develop and execute the company’s strategic goals and objectives. Contribute to the development of long-term business plans and initiatives to drive growth and profitability.
• Operational Excellence – Implement and optimize operational processes and procedures to ensure efficiency and cost-effectiveness. Continuously improve supply chain, inventory management, and logistics to meet customer demands.
• Customer Service – Ensure that the highest level of customer service is performed at each level. Implement a comprehensive training program to ensure that each team member has the skill set to provide exceptional customer service.
• Project Management – Lead and oversee complex projects related to expansion, store renovations, and process improvements. Develop project plans, set timelines, allocate resources, and ensure successful project delivery.
• Human Resources and Leadership Development – Oversee the HR function, including recruitment, talent management, and employee development. Develop and implement leadership training programs to cultivate a high-performing and engaged workforce.
• Financial Management – Monitor financial performance, budgets, and key performance indicators to ensure profitability and cost control. Analyze financial data to make informed decisions and recommendations.
• Team Management – Build and create a high-performing team of leaders, ensuring alignment with the company’s goals and values. Foster a positive and inclusive work environment, promoting collaboration and innovation.

Qualifications

• Bilingual in English and Spanish is required
• Minimum of 10 years’ experience in a complex operational environment, with progressively increasing responsibilities.
• Proven experience in multi-unit retail operations is highly desirable.
• Strong leadership and people management skills, with a track record of building and developing high-performing teams.
• Exceptional critical thinking and problem-solving abilities.
• Proficiency in project management methodologies and tools.
• Knowledge of Human Resources and talent development practices.
• Financial acumen and experience in managing budgets and resources.
• Excellent communication and interpersonal skills.
• Responsibility for the customer service program at a retail company.
• Bachelor’s degree in business administration, management, or a related field (MBA preferred).

Skills

1. Communication, time, risk and conflict management.
2. Leadership
3. Negotiation
4. Budgeting
5. Influencing
6. Conflict management
7. Motivating and team building
8. Decision making
9. Strength
10. Visionary, Organized, Efficient, Reliable and honest, Action oriented, Ethical, Empathy, Composure, Command authority, Experienced and knowledgeable

Salary:

$240,000 to $295,000 Compensation is based on experience and expertise.

Benefits

• cashless stock options
• Climbing the ladder fast
• 401K
• Health- Vision and Dental when company reaches 10 full-time staff